In this lesson, staff will learn how to manage events effectively according to standard operating procedures (SOP). As the appointed event manager, taking full responsibility and coordinating with the admin and IT teams is crucial for event success.

Key focus areas include:

• Planning: Set clear focus and target goals for the event.
• Item Checklist: Determine the solutions and equipment needed for the event.
• Communication with Organizer: Collaborate with event organizers and offer sponsorship, particularly in IT equipment.
• Team Arrangement: Admin handles allowances, meals, and items; IT manages setup and provides technical support.
• Reporting: Track and report leads, Google reviews, potential clients, and collaboration opportunities.

This lesson ensures staff are prepared to manage events seamlessly from start to finish.